Quality Policy Statement
The management and employees of HÉFAL Ltd. are fully committed to producing high-quality products and ensuring customer satisfaction.
To continuously and comprehensively meet the needs of our customers with our products and services at the expected quality level while ensuring the organization's commitment to quality and environmental awareness.
To achieve this, we consider it essential to:
- Achieve and maintain customer satisfaction in terms of price, quality, and delivery.
- Achieve and maintain employee satisfaction through regular assessments.
- We implement and maintain an effective quality management system in accordance with ISO 9001 standards and IATF 16949 automotive requirements.
- We employ a continuous improvement, process-oriented quality system approach.
- We maintain cost sensitivity through innovation, appropriately scaled manufacturing processes and methods, and a reliable supplier base.
- We create a work environment that ensures success for both the company and employees.
- We expect all our employees to adopt a quality-focused mindset and work responsibly to prevent errors rather than correcting them.
- We are committed to protecting the environment and our environmental values throughout our activities.
- We employ trained and experienced personnel for all activities and require continuous training and self-improvement.
- We blend our established practices with new technologies.
- We prioritize maintaining flexibility and strive to avoid problems caused by excessive bureaucracy.
- We continuously monitor our suppliers' performance and participate in the development of our suppliers' quality management systems.
- We regulate our processes in compliance with laws, regulations, official requirements, and relevant national and international standards and other requirements.
- We meet our customers' expectations in line with prescribed and desired safety requirements.
We achieve the goals defined in the Quality Policy Statement by applying technical, safety, and environmental requirements while effectively utilizing resources.
The members of the management team are fully committed to accomplishing the set tasks with their knowledge and dedication.
Dunakeszi, June 01, 2017.