ETHICAL CODE

Prepared by: Réka Boros

Approved by: Judit Horváth

Dunakeszi, June 01, 2017.

Version 2

Definition:

The written ethical code is the formulation of an organization's norms and opinions (opinions related to behavior requirements, thoughts) in which it tries to describe "how they will perform their duties," with special consideration for "unacceptable actions within the organization." In other words, the ethical code attempts to record the moral norms of the organization.

The code defines the values on which the organization's strategy and operations are based, and provides guidelines for conflict resolution. It articulates clear and explicit expectations and includes principles and rules of conduct expected from all employees of HÉFAL Ltd.

It is a collection of internal rules aimed at creating a unified workplace outlook and fostering harmonious human relationships.

 

Purpose of the Ethical Code:

Acceptance and adherence to jointly formulated expectations, rules, and norms strengthen the cohesion of the employee community.

 

Scope:

The Ethical Code applies to all employees of HÉFAL Ltd. at all locations, to all managers and employees, as well as to employees of other employers working for our company.

We expect compliance with the provisions of the code from partners acting on behalf of HÉFAL Ltd. and organizations and individuals with whom we have contractual relationships.

By applying a common value system, we aim to preserve the positive image of HÉFAL Ltd.

 

Behavioral Principles:

• When creating the code, we started from the premise that mutual respect and trust create the foundation for pleasant and efficient work.
• Our ethical norms related to individual work:
• We perform our tasks in the best quality, in accordance with our employment contracts and job descriptions.
• We continuously strive to improve the quality of our work through self-education, alongside our professional development, we continuously work on improving our self-awareness and understanding of others.
• We adhere to the regulations specified in the relevant documents that govern the operations of HÉFAL Ltd.
• We respect our colleagues and refrain from negatively assessing their personalities.
• In case of work-related problems, we try to discuss them objectively, respecting each other's opinions. If this is not successful, we seek the assistance of our immediate superiors.
• We set aside any personal conflicts during work and do not allow our objective decisions to be influenced by our personal feelings.
• We respect and show consideration for our partners and suppliers. We believe that it is not our place to negatively judge their actions, and we refrain from doing so.
• During our work, we avoid situations where we might provide an advantage to any customer, supplier, service, or product in exchange for any consideration.
• If any of us has verifiable information (and only in this case) regarding any employee of the company accepting consideration from a third party or if the possibility of consideration arises, the possessor of that information does not keep it secret and immediately informs the managing director. You can report it in person, by phone at +36 20 9715 885, or by email at horvath.judit@hefal.hu.
• We obtain our orders, basic materials, and auxiliary materials through fair business practices, without using illegal or unethical means. If we become aware of such practices, we investigate them as soon as possible.

 

Community Rules:

• We pay proper attention to each other's work, approach each other with goodwill, and share our experiences with each other. We are helpful towards each other.
• We observe basic courtesy rules, and in case of any deficiencies, we politely remind our colleagues to adhere to them.
• Our professional debates are characterized by objectivity and calm tolerance.
• We strive for the prompt resolution of difficulties that arise during work, instead of constantly seeking to explain why something cannot be done.
• Mutual respect and appreciation should characterize our human relationships.
• In handling conflict situations, we always conduct ourselves with civilized behavior.
• We respect each other's private lives, origins, religious beliefs, worldviews, and political convictions.
• Actions and instructions of our superiors with which we disagree are not discussed with colleagues; instead, we request the opportunity for a one-on-one clarification with them.

 

The Reputation and Positive Image of HÉFAL Ltd.:

• Every employee is obligated to enhance the company's positive image, and with our actions and statements, we must not damage its reputation.

 

Protection of HÉFAL Ltd.'s Property and Corporate Assets:

• We handle the buildings, equipment, tools, templates, and manual tools (etc.) owned by HÉFAL Ltd. in a way that ensures their longevity.
• We take care to store them properly and do not expose individual tools to the risk of damage unnecessarily.
• We do not take anything from the HÉFAL Ltd. premises without permission, regardless of ownership.
• If we notice that any of our colleagues have taken an asset, material, tool, equipment, or device that is owned by HÉFAL Ltd. or in any other legal relationship with HÉFAL Ltd. from the premises without permission, we report it to our immediate superior.
• The protection of property also extends to other products, equipment, tools, templates, machines, etc. found on the premises of HÉFAL Ltd. that are not owned by the company in any legal relationship.

 

Protection of Personal Information:

• We protect all internal and customer information received by HÉFAL Ltd., with particular attention to information subject to confidentiality obligations.
• We handle personal information related to employees (personal data, employment contracts, job descriptions) discreetly and do not disclose it to third parties (except for reporting to official authorities).
• Based on individual agreements recorded in employment contracts, we undertake that information regarding wages, working hours, and other benefits will be discussed exclusively with the employer (managing director).
• In communications outside of working hours, we do not tarnish HÉFAL Ltd.'s reputation and do not disclose confidential information related to the company's operations, manufacturing processes, or products.
• We handle personal information about our colleagues with confidentiality.

 

Incompatibility:

• As employees of HÉFAL Ltd., we do not engage in activities in our free time that could be competitive with HÉFAL Ltd. or represent conflicting interests with the activities carried out during regular working hours.
• If we engage in any additional work outside of regular working hours, we report it to the employer.

 

Political Involvement:

• We do not engage in politics during working hours at HÉFAL Ltd.
• We do not use our religious beliefs or political affiliations to influence our colleagues.
• We respect the views of others, even if they differ from our own.
• We do not judge our colleagues based on their political affiliations.

This Ethical Code comes into effect on the day of its release. As employees, we affirm with our signatures that we agree with the provisions of this Ethical Code and consider its provisions to be binding on ourselves.

 

Dunakeszi, June 01, 2017.